Bus Transportation FAQs

Frequently Asked Questions (FAQs)

Q. Are my children required to use the ISPP transportation service?

No, families make their own decisions about how to transport their children to and from school. ISPP offers student transportation for morning pick up and afternoon drop off  as a convenience for those families who choose to take advantage of the service.

Q. What ages of children are able to utilize the transportation service?

All ISPP students age 3 to Grade 12 are eligible to use this service. Children in Pre-Early Years (PEY) to Grade 5 must be met by a parent or designated person approved by parents. The Elementary School will arrange for PEY-KG students to be shown to their classrooms once at school.

Q. Will Elementary and Secondary students be riding together on the same bus/van?

Yes, just as we do now, students of all ages will ride the bus/van together. This has worked well in the past and allows siblings to be picked up and dropped off at the same time.

Q. Will there be transportation service available near where I live?

Locations for service are determined by interest shown through sign-up for services and a yearly survey sent by the school. Routes and pick up/drop off points are established, fees are decided and parents are then notified of the options available to them. Interested families are asked to register their children for the service. Charges are billed and payable by term in advance.

If there is enough additional interest in service from a previously unserved location, ISPP may decide to add routes or drop off/pick up points at any time.

Q. Who supervises my child at the pick up and drop off points

Parents or their designates (nannies, drivers or similar) will be responsible for waiting at the nominated pick-up points and drop-off points for students Gr. 5 and younger. Parents can nominate older siblings to supervise younger brothers and sisters at the pick up and drop-off points, but must report this to the school.

Q. Who supervises the children on the buses/vans?

ISPP Teaching Assistants (TAs) supervise the children going to and from school. Our TAs are trained to work with children. They are responsible to ensure that the children are safely picked up and dropped off, and behave in a safe and appropriate manner while riding the bus.

Q. Are ISPP vans and buses equipped with seat belts and if so, are children required to wear them?

Our buses and vans afford students one of the safest forms of transportation to and from school.

Q. If my family moves during the school year, and my drop off/pick up point changes or I want to add or cancel the transportation service, what do I do?

If you would like to change your drop off/pick up point, contact the Central Administration Office at least five working days before the requested change in service. If there is a route and space available, we will work with you to arrange transportation to and from your new location if a route and space are available.

If you would like to cancel transportation service for your children, please contact the Central Administration Office. No refund will be given for individual days on which the service isn't used.

If you would like to begin utilizing ISPP’s transportation service from your new home location, please complete the registration form, sign and submit to the Central Administration Office at least five working days before service begins. We will work with you to arrange transportation if a route and space are available.

Q. If I did not sign up for the transportation service at the start of the academic year and find that I would like to have my children take the bus/van, can I sign up at a later date?

ISPP enrols new students throughout the year so we do allow families sign up for transportation services at any time. We organize our routes and drop off/pick up points utilizing registrations prior to the start of the academic year. Your best opportunity to have service available near your home is to sign up early.

Q. My child would like his/her friend to come over to our home after school, can the friend ride the bus home with my child?

At this time, our bus service is only available for students who are registered for the bus due to available space and logistical considerations. Registered students are not allowed to alight anywhere other than their home unless authorized by parents and by the school

Q. Will the organisation that I work for pay for ISPP’s transportation service to get my child to and from school?

All organisations have their own specific benefit packages for employees. Please check with your organisation to see if they cover transportation fees as part of your contract.